Everyone has the right to expect a positive experience and a good treatment outcome.
In the event of concern or complaint, patients have a right to be listened to and to be treated with respect.
If you have had a non- surgical cosmetic treatment and have been dissatisfied with the level of care you have received, Save face welcomes feedback on your experience. If you have a complaint that has not been resolved or one you feel unable to address to the clinic directly, then please complete the form below to help us assist you. Providing us with as much information as possible will help us provide you with appropriate advice or support in a timely fashion.