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The Sign of Safe Non-Surgical
Cosmetic Treatments

Ask an Expert


Care that is more than skin deep

No treatment is risk free, but Save Face want to ensure that the risks associated with selecting an unqualified practitioner, operating from unsafe premises are eradicated.

Ask an Expert

Selecting a Save Face Accredited Practitioner takes away the hassle and burden of having to sift through hundreds of practitioners, asking lengthy questions and performing checks to ensure that they are appropriately qualified to administer the treatment you want.

If you are thinking of having a non-surgical treatment or if you have had a treatment and have been dissatisfied with the level of care you have received, there is no better place to get free advice . Simply fill in the form below and one of our experts will get back to you within 48 hours.

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Provide as much detail as possible about your query so that our experts can provide you with a robust response.

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Important: All questions and answers will be listed on our website unless otherwise requested. Personal information such as your name and e-mail address will remain anonymous.

Questions and Answers

  • Under Eye Sagging December 22 2014
    Main area of concern is under eye sagging skin which makes me look exhausted and
    grumpy. What to do?


    Thanks for the picture. Of course, we recommend a consultation and assessment with a Save Face accredited clinic. Based on the picture, we suggest you consider dermal fillers to restore volume in your mid face. As we age, many will lose volume in this area which does tend to lead to a tired look and the appearance of hollows or bags under the eyes. By putting your finger under the bone of your cheek under the mid line of your eye and gently pushing the flesh up, you can preview how volume restoration in this area will improve your appearance. Down load our information sheets on dermal fillers, Radiesse and Sculptra.



  • Can you suggest and subtle and safe ways of adding volume to lips? December 11 2014

    I have always had thin lips and would love to have fuller lips but am afraid I would end up looking too obvious, I don’t want anyone to know. Is it reversible if I don’t like it and is it safe?



    Lip treatments with dermal filler are one of the most misunderstood non-surgical treatments available with celebrity endorsed images of over- treated lips and unnatural pouts creates misconceptions about what can be achieved. The reality of a lip treatment with a temporary, non-permanent dermal filler results in a natural, fuller, more defined lip.
    Hyaluronic acid fillers are the most common fillers administered in the UK and are both safe, effective and subtle when given in the hands of a skilled practitioner (see the Save Face register) A small amount of product can be administered to the outline of the lips to soften pesky lines around the mouth, add subtle definition to the lip line itself, as well as adding product to the actual lips to add fullness.
    The results can be tailored to your individual requirements; for a soft and subtle lip volumiser, a softer filler can be used. Many hyaluronic acid fillers come with a range of products to include, slim line gel based fillers that offer a mild augmentation right through to thicker more viscous products that offer a more enhanced lip.
    A consideration you will need to take into account prior to undergoing a lip treatment is the possibility of swelling and bruising. The lips are very vascular and when injected there is always a risk of bruising and mild swelling, which of course, can be tricky if you do not want anyone to know about the treatment however, a good mineral based cover up foundation may solve this. It would be worth checking your diary in advance for upcoming events etc and avoid being treated on or around such dates just in case you do bruise.
    Hyaluronic acid fillers are reversible if for whatever reason you do not like the result. There is an enzyme that breaks hyaluronic acid down within 20 mins which may take up to 24 hours to dissolve the product entirely, however, with a thorough consultation and discussion with your practitioner over expected treatment outcomes, there should be no need to administer this – although, it is good to know that the product is safe and reversible.

    I hope this helps!

  • Are there any no needle leg vein treatments? December 11 2014

    I hate the veins on my legs, I always wear trousers in the summer and cannot go swimming. My GP says they don’t need treatment, I have read about sclerotherapy but am afraid of needles, are there other treatments that work?



    There is no treatment for these unsightly veins available on the NHS as they are most unlikely to have any detrimental effect on your health. Sclerotherapy is undoubtedly the most reliably effective treatment for these veins, the needles are tiny and the injections are quite unlike those you may have received for vaccinations or to take blood. There are sclerosants (the drugs used) which are also painless on injection. The alternative to sclerotherapy is laser (no needles), though sclerotherapy is LESS painful, and likely to be more effective. Down load our fact sheet on sclerotherapy for factual and impartial information and have a consultation with a Save face accredited clinic in your area, to assess your veins and suitability for treatment, your concerns and your options.


  • Is Botox Safe Whilst Pregnant? December 11 2014

    My partner is 4 months pregnant and has just had botox treatment. I am really worried that the baby may be poisoned, she thinks I am being stupid. What are the risks?


    There are no treatments that have been tested, to prove they are safe and do not affect the unborn baby, this is because researchers cannot ethically or morally test drugs on pregnant women or children. Because we do not know the risks, practitioners refuse treatment to pregnant women. There are undoubtedly women who choose to take that possible risk by not informing the practitioner and of course, there will have been women who did not know they were pregnant when they had treatment. There is, to date, no evidence to define the risks. Discuss your concerns with your partners midwife or obstetrician who can hopefully reassure you. Botulinum toxin injections can safely and appropriately be stopped whilst pregnant, with no long term deterioration in your partner’s skin.

  • Botox Alternative? December 11 2014

    I hate my frown, but really don’t want botox. What are the best treatments other than botox, I want to look natural!


    Wrinkle relaxing/ botulinum toxin injections are certainly the most effective treatment for frown. It is a treatment that will stop you frowning and relax the creases that can remain when you are not frowning. Consider what your objections are to this treatment and discuss them with a Save Face accredited practitioner in your area. Download the Save Face fact sheet for impartial and factual information. You may wish to consider IOVERA (‘frotox’) this is a toxin free treatment which freezes the nerves which activate the frown muscles; it is not without risk and is a relatively new technology, not widely available. The natural look you seek is possible with either treatment, in the right hands. If you wish to keep the expression, but improve the appearance of the frown lines at rest, then dermal filler treatment may be a good option if the creases at rest are deep; or you may consider treatments to improve the quality of your skin; medical needling, certain peels, laser resurfacing or skin boosters.

  • Bruised Lips December 11 2014

    I recently had lip filler and have terrible bruising and swelling, does it always do this or have I had a bad treatment?


    Each and every time you have a treatment using a needle there is a risk of bruising and swelling, even in the most expert hands. Because you have had bruising on this occasion, does not necessarily mean it will be the same next time, though you should always be prepared for this to be the case. There are some measures you can take to lower the risk; there are a number of foods, dietary supplements, medicines and alcohol which can make you more prone to bruising which your practitioner will identify and discuss with you. The practitioner may be able to use a cannula (a blunt tipped needle) which can significantly reduce the risk of bruising, but is not always the best tool for precise injections. These steps combined with slow injection technique can all significantly help. Finally, cold packs or ice can help reduce swelling after the treatment.

  • Can you get the flu from botox? December 11 2014

    I read that you can get flu from botox treatments, I felt under the weather after I have my botox but blamed it on a bug, could it be related to the botox and does this mean I shouldn’t have it again?


    It is indeed possible that your symptoms following treatment are related, it may be purely coincidental, but they should resolve. It may be the case that you suffer these symptoms each time you have treatment and this should be something you discuss with your practitioner who will give appropriate advice based on your medical history and life style. If the symptoms are related and are not acceptable to you, then you may also discuss alternative treatment options.

  • Dermal Fillers – Longer Lasting Results December 11 2014

    I have had dermal filler treatment 3 times and I really like the results but it never lasts more than 3 months, without it I have really flat cheeks. Is there any treatment that will last longer?



    Generally, hyaluronic acid dermal fillers (those most commonly used) are expected to last between 6 and 12 months. For some individuals, particularly those who exercise frequently, hyaluronic acid dermal fillers tend not to last so long. It is very unfortunate your body seems to break them down within a few months.  It may be worth you trying an alternative to hyaluronic acid. Download our fact sheets on Radiesse® and Sculptra®, you may also consider a dermal filler called Ellanse™ .  We recommend you select a Save Face accredited clinic in your area for a consultation to determine which treatment option best meets your needs and discuss the treatment options in more detail.

  • Loss of Volume in Face December 8 2014

    I am a 76 year old female. I am concerned with my face after recently having cataract surgery to my left eye only. I know have more wrinkling and certainly less plump skin to my face.


    Dear V,

    Thank-you for your query.

    Suitability for non surgical treatments such as Botox and dermal fillers are based on medical consultation and skin assessment and although treatments such as Botox and cosmetic injections are known to be less effective in those over 65years of age ‎ due to loss of collagen and elasticity, other factors such as health, medical history and treatment indications are also taken into account in consultation.

    For concerns with volume loss and wrinkles please read through the information sheets on the following;

    Dermal fillers

    Amongst other treatments such as collagen stimulants well recognised for more long term results requiring multiple sessions, dermal fillers are accepted as an excellent volumising agent to replenish and restore natural volume to the face whilst softening the finer lines and wrinkles.

    On assessment, your practitioner would assess the elasticity of your skin to ensure you are suitable and discuss your expectations, possibly‎ exploring other treatment options with you.

    There are a variety of different dermal fillers available and it is strongly recommended to only consider non permanent fillers. ‎The most common areas treated are the mid Face for returning volume to the cheeks, nose to mouth lines and lower face contouring which gives off the appearance of a mild lift to the face.

    Dermal fillers work very well and are safe when ‎given in the right hands - be sure to choose an accredited practitioner from the Save Face register so you can be reassured they have been verified and meet with the standards of practice you should expect when undergoing a non surgical treatment.

    I hope that you have found the above response helpful however it is always beneficial to get a face to face consultation to establish the best route forward. If you would like to seek further advice, please use our practitioner finder to identify one of our many accredited practitioners and clinics in your area.

    Best Wishes

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