An applicant may formally request Save Face to reconsider an adverse accreditation decision.

If an unsuccessful applicant wishes to submit an appeal it should be submitted in writing to the Save Face Registrar within one month of the date of written notification of the adverse accreditation decision. Any adverse accreditation decision that is the subject of an appeal will remain in force during the appeal process unless a change is agreed upon at the end of the process.

An appellant may withdraw the appeal at any time during the process. If for any reason the appeal is withdrawn, Save Face will not accept a future appeal on the same grounds.

 

The first stage is for the appeal to be considered internally within Save Face and the process is as follows:

 

  • On receipt of an appeal, Save Face will commence the appeals process and the appealant will be notified.
  • Save Face will appoint a member of the team who has not been directly involved in the assessment of the applicant to gather all necessary information.
  • The information will then be sent to the Save Face Advisory Board for Review.
  • Save Face will arrange an extraordinary meeting with the Advisory Board to present their information and take feedback and will ask each member to vote on the outcome decision
  • The investigation will be completed, and the appellant will be informed in writing of the outcome.
  • Should the appeal by upheld, Save Face will take appropriate corrective action and amend/change the decision.

To submit an Appeal, please sent it and any supporting information to:

Email: info@saveface.co.uk

Post: FAO Save Face Registrar 
Office 4 & 5 Fram Enterprise Centre
Edwards Business Parc
Llantrisant
CF72 8TQ

Practitioner testimonials

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John Sheffield
RTW Skin

We are a CQC-registered Dermatology and Aesthetic Practice in Royal Tunbridge Wells, and we are proud to say we have just renewed our accreditation with Save Face for the ninth year.

We were among the founding members of Save Face, and our choice to join them has been precious and worthwhile. If it was support in bringing a new procedure to our practice, an HR matter or on infrequent occasions when we needed help in assisting a patient, they were there for us. The membership fee that we pay is almost nothing compared to the support offered, and the man or, in our case, woman hours saved when dealing with unfamiliar matters has been a sound investment. Save Face not only look after members on a one-to-one basis but has been active in protecting professionalism in our industry and the exposure of poor practice. As Save Face approaches its second decade of service to UK Aesthetics, we wish them well, and membership will always remain an essential part of our practice.

John Sheffield
RTW Skin
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Dr Manav Bawa
Time Clinic

For me, it was really important to achieve accreditation with Save Face, because I knew the standards that we needed to meet to pass the accreditation assessment process would enhance my practice and my patients' experience. A Save Face nurse assessor inspects every part of the clinic to ensure that we are treating our patients with the utmost care. Why wouldn’t I want that as a practitioner? I want to provide my patients with the best experience at the highest possible standards which is what Save Face ensures.

Dr Manav Bawa
Time Clinic
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Dr Christine Or
Founder of Dr Christine Medical Aesthetics

I am proud to be a Save Face accredited aesthetic doctor and clinic, and to be celebrating 10 years of membership this year. This milestone reflects our long-term commitment to patient safety, ethical practice, and clinical excellence. Being part of Save Face demonstrates myself and my team's dedication to providing safe, effective, and evidence-based treatments. In an industry where championing safer standards in aesthetics is vital, our Save Face accreditation gives patients confidence that they are being treated by appropriately qualified and regulated professionals in a clinic that has been inspected and assessed. Save Face also provides invaluable credibility, visibility, and quality assurance, alongside access to guidance, and professional support. After a decade of membership, I am proud to continue working with Save Face

Dr Christine Or
Founder of Dr Christine Medical Aesthetics
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Dr Heather Wilkins
Director at Angel Aesthetics

I always ask new clients how they found me, and recently, a lady mentioned that she discovered me through Save Face. She hadn't had any aesthetic treatments in a decade, but it was clear she had done her research. This highlights how Save Face not only enhances client safety but also positively impacts my business

Dr Heather Wilkins
Director at Angel Aesthetics
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Valentina Pakhrutdinova
Founder, The Beauty Script

I am genuinely proud to be part of the Save Face community. The application process was extremely smooth and efficient, and the support provided made the entire experience clear and straightforward. I truly appreciate how seamlessly everything was handled.

Valentina Pakhrutdinova
Founder, The Beauty Script
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Dr Kara Dawson
Dr Kara Cosmetic Clinic

Joining Save Face provides many benefits to medical aesthetic injectors. It provides credibility, increased visibility, access to training and support, and quality assurance. By joining Save Face, you are demonstrating your commitment to providing safe and effective treatments to your patients.

Dr Kara Dawson
Dr Kara Cosmetic Clinic

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