An applicant may formally request Save Face to reconsider an adverse accreditation decision.

If an unsuccessful applicant wishes to submit an appeal it should be submitted in writing to the Save Face Registrar within one month of the date of written notification of the adverse accreditation decision. Any adverse accreditation decision that is the subject of an appeal will remain in force during the appeal process unless a change is agreed upon at the end of the process.

An appellant may withdraw the appeal at any time during the process. If for any reason the appeal is withdrawn, Save Face will not accept a future appeal on the same grounds.

 

The first stage is for the appeal to be considered internally within Save Face and the process is as follows:

 

  • On receipt of an appeal, Save Face will commence the appeals process and the appealant will be notified.
  • Save Face will appoint a member of the team who has not been directly involved in the assessment of the applicant to gather all necessary information.
  • The information will then be sent to the Save Face Advisory Board for Review.
  • Save Face will arrange an extraordinary meeting with the Advisory Board to present their information and take feedback and will ask each member to vote on the outcome decision
  • The investigation will be completed, and the appellant will be informed in writing of the outcome.
  • Should the appeal by upheld, Save Face will take appropriate corrective action and amend/change the decision.

To submit an Appeal, please sent it and any supporting information to:

Email: info@saveface.co.uk

Post: FAO Save Face Registrar 
Office 4 & 5 Fram Enterprise Centre
Edwards Business Parc
Llantrisant
CF72 8TQ

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