rtwskin

Amy

September 6, 2023

Highly recommend, the whole process was very easy. The consultation, treatment and 4 week post check-up were stress free and couldn’t be happier with the result.

Alastair

August 10, 2023

good

K Clark

August 9, 2023

Beautifully clean facilities and helpful reception staff together with understanding clinician who went out of her way to make sure I was happy with the procedure and results.

Lou

July 17, 2023

Friendly staff, professional service and made to feel at ease throughout my treatment. Highly recommend.

AM

July 16, 2023

Pleasant and professional staff. Good quality treatment

Mr Unsworth

July 5, 2023

The treatment was very good. Professional. Costs made very clear from the start so one new where one stood.
Thank you

Allibon

July 4, 2023

Friendly and professional

Alan Tongs

September 19, 2021

Very caring and great service

David Cummings

September 18, 2021

Excellent treatment for a range of facial problems including dark patches, red patches, broken facial blood vessels, and nodules caused by overactive sebaceous glands. The clinic is fully recommended. DC

A

July 16, 2021

Dr Ahmed has an excellent manner. She communicates very clearly, is unhurried and instills confidence.

P Rist

March 27, 2021

Very professional, caring and great service

Tammy

March 1, 2021

I am so happy with the treatment and care given to me. I have battled with being so self conscious over a birthmark since childhood and now after 3 treatments it's basically disappeared! The advice given and equipment used was excellent and the result is amazing! Cannot fault it. Also a big thank you to Dr Nina who was very informative and friendly. Thank you very much for making me feel more comfortable with my body :)

Anna

February 9, 2021

Dr. Fatima lovely, kind and super professional. She kindly answered to all my questions and made me feel comfortable. She is also very gentle and the treatment wasn’t painful at all. I definitely recommend her and rtwskin clinic.

Anca

February 8, 2021

Dr. Fatima made sure I felt comfortable and calmed my nerves when I went for a mole check and removal. Dr. Fatima provided an easy, pleasant experience and was lovely - I would recommend her to everyone! Thank you!

RF

February 8, 2021

I saw Dr Fatima for a mole consultation and its subsequent removal. Dr Fatima was highly knowledgeable, reassuring, kind and professional and I felt I couldn't be in safer hands. I cannot recommend her highly enough.

Adrian

January 31, 2021

Excellent experience!

Dr Fatima listened to my concerns with a professional and courteous manner.

The aftercare service was also exemplary.

I would not hesitate to recommend her and RTW to others.

Very pleased with the results.

LK

January 29, 2021

A lovely caring doctor who has done for my skin in just over a year what I haven’t been able to achieve with just NHS help in over 20 years. Would return without hesitation. Communication is always great and appointments at convenient times.

VB

January 25, 2021

Dr Ahmed was warm and welcoming with an honest, assuring and highly professional manner.

She quickly came across as very experienced and offered me a variety of options for my personal situation.

She worked quickly and painlessly. I felt comfortable throughout and in good hands.

I would recommend Dr Ahmed to anyone who was concerned about any skin related concern and I am certain she is incredibly experienced further than this. The costs can run high but I personally wanted to avoid long NHS wait lists and it was indeed the best decision I made.

gf

January 25, 2021

Dr Fatima has been fantastic and her care has been better than expected from consultation right through to treatment. The results from the treatment that Dr Fatima recommended were far better than I could've imaged, which has been a real bonus. Thank you!

alistair ewen

November 19, 2020

Polite, discrete, friendly & professional

Susan Newman

September 29, 2020

So so happy after having xanthelasma on my eyelids for years and people politely trying not to stare I am now xanth free and the difference is amazing. Can't praise RTW skin enough especially Dr Fatima. A few needles for local anaesthetic and rest of procedure pain free no pain on recovery either which I was amazed at! If like me you have been dithering over having this procedure carried out please don't! Can honestly say it was worth every penny.

Susan Newman

September 1, 2020

After years of people politely trying not to look at the two large xanthelasma on my eyelids I finally had them removed much to my surprise this was a pretty much painless procedure even more surprising the recovery was also pain free! Dr Fatima was amazing, kind and informative. I was treated with the utmost dignity and respect. If like I did, you are dithering over having this done, I can thoroughly recommend both the procedure and the results. No more meeting people and they, very politely, try not to look at my eyes. This has been life changing to me and I am so grateful.

IP

August 11, 2020

I had 2 troublesome moles removed from my face. The procedure was quick and painless. I’m delighted with the results - it’s difficult to see now where they were. Dr Fatima was friendly, very professional and completely put me at ease for the procedure. I can thoroughly recommend consulting Dr Fatima.

Fauzia

March 18, 2020

Courteous lovely staff.
Range of services to choose from.

Elly Brosch

March 18, 2020

I've had baby Botox lip fillers fat freezing laser hair removal mole removal pigment removal and so many other treatments here I love it !!

Christina Page

February 19, 2020

Staff made me feel like I was one of the family. Very well run clinic - very happy atmosphere. Will do all they can to accommodate your needs. Explain everything in detail and offer discounts to their customers on a a regular basis, making it affordable for many more people. Highly recommended.

Stephanie Harber

February 18, 2020

I had 3 (maybe4?) skin tags removed with Dr Fatima. I only wanted one done originally, but after the first one, I thought I'd have some more done. It's nice having smooth skin and no ugly bits of skin hanging around. The procedure is very quick, and the first one was painless! I am such a wimp. The next lot, I did notice the injections but I am so sensitive but it's a tiny injection anyway. Didn't stop me returning! It was all over in much less than 10 minutes. Got my aftercare info and off I went. They all healed really nicely and quickly. I feel so much more confident now. I felt looked after and understood throughout each procedure. I highly recommend her and will continue using Dr Fatima for other treatments. Thank you

Sohaila

November 30, 2019

Wonderful place, very organised, clean and well equiped, good central location with insite parking, helpful and friendly staff too.
Special thanks to Dr. Fatima, for the professional and specialised consultation. Also, have to mention the nurse who did the treatment, which was soo patient and gentle. Was nice experience, would do it again when I visit Tunbridge. And strongly recommend to whoever has skin problem to go there.

Sondos

November 21, 2019

Iam lady that suddenly started to have dark spot and acne although am not a teen it was so annoying to have this I have started to loss confidence in my self .it is very depressing .I decided to ask for help I visited the clinic every thing is excellent .the staff is very respectful and supportive I have consulted the doctor she prescribed ointment and daily cream I was surprised by the result it is slow but worth and after one month of treatment idid a facial in the clinic .it was sooo nice and the effect extended for days .iwill continue on my treatment for the spot iwill do regular facial there .thank you for your help and am really happy .I recommend it to every one to try .I have invited my sister last week and she is happy too.

Anon

November 19, 2019

Dr Ahmed is a wonderful and kind doctor, who has given me results no one could. 2 reasons for that, she is not a technician but a fully fledged Dermatologist. I was about to make a big mistake and have pigmentation removes by laser, as I was told that it was sun damaged (by someone unqualified). Dr Ahmed looked at my skin and it was not sun damaged but had hormonal causes, which is not the same at all or requires the same treatment. She suggested to try Obagi new Derm which is a 3 months cream treatment. I had the full results after 6 weeks which is unbelievable. My skin is radiant and I am staying client for life. Please go and see Dr Ahmed you will have a professional opinion without feeling pushed into making decisions. She is very nice and to better standards that the doctors had seen in my native Paris.

Syed

November 19, 2019

Best treatment, great service and after care. I had acne issues since my teen age, it got worse with the time and left me with the deep scars and pigmentation all over the face. NHS treatment didn’t help. RTWSKIN’s Dr Fatima reassured me and started treatment for my acne scars, pigmentation.
I only had two treatments and I see significant improvement on my face. I feel much more confident about my personality. Credit goes to Dr Fatima

Lisa

October 16, 2019

Amazing amazing amazing. From first consultation through treatment and final consultation. Treatment was pain free and recovery was simple and straight forward with no issues and such amazing results
I would highly recommend DR Ahmed.

Maria

July 29, 2019

Dr Ahmed diagnosed straight away the type of dermatitis I had been suffering for a few weeks. With the treatment she gave me, I saw a marked improvement in just a few days. I would say she is a kind, experienced and knowledgeable practitioner and I would thoroughly recommend her.

Kealy

June 21, 2019

I have seen Dr Fatima twice now for Botox (PREEMPT protocol) for chronic migraines and it has transformed my life! I can't recommend highly enough! This is not an economical treatment to have every three months, however, it has given me back quality of life (and the side effects of a wrinkle-free forehead aren't bad either!)

RDavis

June 12, 2019

This kind and wonderful woman has helped me greatly with my hyperhidrosis treatments. She is very gentle and calming during the procedure and the effect this treatment has is a complete life changer. When I have the treatment done, it changes my life dramatically. I feel so confident, I don't have to worry or stress 24/7 about being embarrassed. I drive all the way from the top of Essex to see Fatima, I wouldn't trust anyone else, highly recommended!

Helen

May 21, 2019

I went to Royal Tunbridge Wells Skin Clinic in 2016 because my eczema had become so bad it was seriously effecting my quality of life. I felt very self conscious and the staff were all very sensitive and friendly, and made me feel comfortable. Dr Fatima Ahmed recommended phototherapy treatment and a non-steroid cream that I had never heard about from my GP. The improvement was amazing. Only a few days later it was considerably improved, particularly on my face which had been quite sore. It isn’t a cure, but it has made my skin so much better I am not conscious of having eczema on a daily basis. I would very much recommend this clinic, and the phototherapy treatment.

Jane

May 17, 2019

Meeting Dr Nina has been amazing and has given me great results which I am thrilled wit. Couldn't ask for more, professional and caring.

Penny

April 27, 2019

Dr Ahmed is both professional and charming, and quickly made me feel comfortable and completely confident in the procedure. The treatment I received was painless and 100% satisfactory. And I would have no hesitation in returning as and when necessary .

CV

April 15, 2019

I have been struggling with severe hand eczema for years. I’ve tried the most potent of steroids and needed courses of oral prednisolone. Since starting a short course of light therapy I’ve noticed incredible differences in my skin. It’s so much calmer.
Whilst being treated I mentioned I also had alopecia and Dr Fatima suggested I try the light therapy on a stubborn patch that was yet to grow back. Unbelievably after 3 sessions it has started to grow back. I recommend giving light therapy a try for both eczema and alopecia.

HG

March 29, 2019

Dr Fatima is a super kind, caring person and fantastic doctor! I always contacted her when I had any skin issues. I definitely recommend her! Everything works brilliantly from booking appointment to the end of treatments.

J

March 1, 2019

Fatima was friendly and professional, I felt very confident and was not disappointed with the results. I had medium to large size Xanthalasma on each eye lid. The procedure to remove them was pain free, and has been a complete success! I am VERY happy with the results, and wish that I had had the procedure sooner!

Melissa Jane

February 25, 2019

I went to Dr Fatima to get a dermatofibroma removed from my arm and several seborrheic keratosis removed from my neck. Dr Fatima was very kind and knowledgeable at the consultation so I went ahead and booked the procedures. All of the growths were removed within twenty minutes and it was painless. So far I am very pleased with the surgery. It is important to follow the aftercare instructions very carefully to get the best possible result.

KD

February 12, 2019

Dr Fatima's approach is very patient friendly. I was very nervous about the laser treatment for syringoma but Dr Fatima made me feel reassured and I could see great improvement after just one session. She is a very dedicated medical professional and I never felt I was being forced to make a decision about my treatment. Her clinic provides excellent services for skin care, it was a pleasure knowing Dr Fatima and I will certainly be attending another session for laser treatment.

Ed Stevens

February 12, 2019

I have been suffering with Alopecia Areata and steroid creams etc hadn't been working. I went to Dr Fatima and she was very knowledgeable and approachable. She suggested a new course of treatment using a vitiligo laser and within a few months, the hair is now growing back thicker, with its original pigment. I highly recommend Dr Fatima!

Elena

February 12, 2019

I have received two different treatments at rtwskin, one of them for laser acne removal, which was very successful. I found the clinic to be professional and friendly, with easy access and reasonable prices.
Walking in you immediately feel the calm ambience, and my interaction with all the staff was of a very high standard. I felt reassured by their knowledge, experience and honesty. They are realistic about their treatments and don't make empty promises.
I'm very confident and comfortable under their care, so I won't be going anywhere else in the future.

Mark M

February 12, 2019

I had treatment for scarring that had become uncomfortable. Glad I booked in as far less drastic measures than had been suggested elsewhere have brought it down and I'm no longer going nuts while wearing headphones or a crash helmet. Pleasant staff and Dr. Fatima was fantastic. Very reasonably priced too. Thanks!

Mark Palmer

February 12, 2019

Very good communication and a high level of care. Dr Fatima patiently and thoroughly answered all the questions I had about my treatment before going ahead (Xanthelasma removal). I was made to feel very comfortable during the operation and was provided with detailed post procedure care instructions. I would be confident to visit again

Athina

February 12, 2019

Fantastic experience all round thanks to rtw skin. I had Botox due to teeth grinding and I honestly wish I had done it sooner. Virtually pain free, and the procedure is over within minutes. Excellent follow up service too. Not often you experience such exemplary service.

Charlotte K

February 12, 2019

Lovely clinic. Very friendly staff. Would recommend !

Mario

February 12, 2019

The kit in this clinic is phenomenal. The sheer scale of lasers is mighty impressive and allows them to do absolutely everything under the sun. Combine this with a clinic full of utter professionals (doctor-led, too!) and I wouldn't go anywhere else. They really can treat everything here.

Anon

January 28, 2019

Very good communication and a high level of care. Dr Fatima patiently and thoroughly answered all the questions I had about my treatment before going ahead (Xanthelasma removal). I was made to feel very comfortable during the operation and was provided with detailed post procedure care instructions. I would be confident to visit again.

Amy

January 12, 2019

I have had a few treatments at the clinic and I have never looked back, you are made to feel welcomed, comfortable and relaxed. Everything is explained to you and there is no pressure. Dr Nina is wonderful, she will always be honest and open about what you need. She is a wonder in the aesthetic field.

Arie Van Bodegom

November 3, 2018

Very professional and attentive approach from all staff . Dr Fatima took utmost care in all procedures and the results were fantastic. Thank you

Mark

July 3, 2018

Very good communication and a high level of care. Dr Fatima patiently and throughly answered all the questions I had about my treatment before going ahead (Xanthelasma removal). I was made to feel very comfortable during the operation and was provided with detailed post procedure care instructions. I would be confident to visit again.

Avril

June 9, 2018

I travel 2 hrs each way to see Nina and have done for over 10 years now. From the reception staff to the practitioners I have always felt welcome and made to feel comfortable. I value the genuine and understanding treatment advice that I have received along with very professional treatments that I have been extremely pleased with the results. Thank you

Rebekah

June 6, 2018

Superb staff and 5 star treatment. I'm on a tight budget and keep an eye out for their offers. I never regret spending here though. I've been going for nearly 9 years. Highly recommended.

Lisa

May 19, 2018

I was treated with courtesy and care throughout and with appropriate adaptations for my wheelchair

Tracy

April 21, 2018

Would highly recommend this clinic!!excellent service from start to finish x

Justina

February 19, 2018

As with any procedure I was apprehensive, however the amount of detailed information I received and the face to face consultation was both reassuring and helped my confidence levels. Dr Fatima is highly skilled and extremely competent. She is gentle, sensitive and always patient focussed. The result was minimal down time and I am extremely pleased with the results already; I look like a much better version of myself. The aftercare phone calls and face to face was diligent and again reassuring. I wouldn't hesitate to recommend Dr Fatima, RTW Skin and the range of treatments.

Philip Lunn

February 7, 2018

Excellent service - the results were exactly as described beforehand.

Razzy

January 26, 2018

I had been putting off the treatment for 2 years, due to it being close to my eyes. I'm so happy with the results.

Pete Rastall

November 21, 2017

Could not ask for a better service, would highly Recommend

Natalie

November 18, 2017

Dr Fatima Ahmed was very professional, empathetic and caring. She is very knowledgeable and put me at ease throughout my treatment and the after care. Highly recommend Dr Fatima and the clinic at RTW Skin.

Gillian Clark

October 30, 2017

Super clinic... Dr Fatima Ahmed.. informed me of the procedure of my mole removal.. and was very reassuring at all times..from the first visit to the removal and after cars was superb.. would not hesitate going back and would recommend to friends and family.

Sara Canner

September 9, 2017

I was unhappy with the appearance of brown keratoses marks on my trunk and back and made an appointment at rtwskin. I saw Dr Fatima and was really impressed at how professional, reassuring and kind she was. I had laser treatment for some of the blemishes, which responded well to the treatment - the scars from which are now fading nicely. I will definitely return to Dr Fatima to have more of these sun/age spots treated as soon as the scars from the first treatment have healed. The treatment was expensive but worth it.

Paul

August 21, 2017

I had first class treatment and was kept well informed all the way. I could tell immediately that I was in the hands of professional people. The cost of my treatment was also very reasonable. I would highly recommend RTWSKIN.

Paul

August 10, 2017

Good Professional Service all round

KJW

July 16, 2017

MonaLisa Touch I have suffered with debilitating Vaginal Atrophy (caused by lack of estrogen) since menopause. Being unable to tolerate estrogen pessaries or creams I was in discomfort both day and night. VA meant I was also unable to have intimacy with my husband. This amazing laser treatment has turned my life around. Three treatments are recommended initially and activate the production of new collagen. This is a fantastic treatment, it isn't however a permanent 'cure' but I probably won't need to return for another treatment for possibly up to a year, which is fine by me as quality of life is everything. I was nervous about the treatment but felt very reassured when I was able to speak to the owner Dr Nina Sheffield on the phone during my initial enquiry. The treatment was not at all painful and not even too uncomfortable and I was surprised not to have discomfort after the procedures. I wish more women knew about this treatment instead of having to suffer in silence. I was so impressed with rtw I decided to have a mole lasered from my face that has caused me great embarassment over the years. On my third visit I decided to also make an appointment with Dr Fatima as I had concerns over a face blemish, she too was very kind and had a calm manner making me feel comfortable and 'listened to'. I travelled a long way to this clinic but it was worth every mile!! Thank you...

Nathalie

June 24, 2017

Superb dr who gave me amazing results - I would highly recommend this clinic

Anonymous

June 14, 2017

I came in around a month ago to have the vertical chest wrinkles filled.
I wanted to say I've had a fantastic result. So smooth and it's taken years off my decolletage.
I just wanted to say a big thankyou to Dr Nina.

Nicole Thomas

June 12, 2017

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Lucy Doyle

June 9, 2017

Always professional, always on time. Nothing is too much trouble and it is always clear that client happiness comes first to this clinic. The first only clinic who ever turned me away from a treatment because I simply didn't need it! Instead directed me on how to take care of my skin and several years later I returned and have been treated fantastically. Pricing is always competitive but reflective of the quality and every visit has been lovely.

J smith

May 24, 2017

I have been using RTW for a few years and have always loved the results from my treatments. The staff are friendly and helpful, I wouldn't go anywhere else.

Claire Endacott

March 22, 2017

I have been visiting this clinic for 7 years. I am always more than thrilled with the results and the honesty of the staff. I have been recommended products based on my requirements and they have always hit the target with what I wanted to achieve. They even sent a little voucher to be used for my birthday � Highly recommend!

Mrs.J. Norman

March 17, 2017

I was overwhelmed at the results I achieved and the ease and simplicity of the treatment. The staff make you feel very at ease and you know you are in the best of hands. I would recommend this clinic to everybody.

Helen Mawby

October 19, 2016

I went to RTW Skin earlier this year because my eczema had become so bad it was seriously effecting my quality of life. I felt very self conscious and the staff were all very sensitive and friendly, and made me feel comfortable. Dr Fatima Ahmed recommended phototherapy treatment and a non-steroid cream that I had never heard about from my GP. The improvement was amazing. Only a few days later it was considerably improved, particularly on my face which had been quite sore. It isn't a cure, but it has made my skin so much better I am not conscious of having eczema on a daily basis. I would very much recommend this clinic, and the phototherapy treatment.

Lynn Clayden

October 13, 2016

I visited rtwskin to have my Xanthelasma [fat deposits around eyes caused by high cholesterol] removed. I was nervous but the staff made feel at ease and where very friendly professional and informative. I was informed of all the treatments available. I chose to have them removed by laser treatment. It was completely painless and the results are absolutely fantastic and I can honestly say that I cannot be happier with the treatment I have received.

Maggie

October 13, 2016

My query was 'health' rather than 'beauty' related. In the space of 3 weeks I've been diagnosed, treated and today given a clean bill of health. Dr Nicola was available to me 24 hrs a day in the first anxious week and, indeed, ongoing had I needed it. Dr Fatima was back up at the clinic. There is some way to go before healing is complete but I've come away with medication, at no extra cost, to take me through to Summer. A big thank you to everyone - including the lovely smiles at Reception.

Kate Lake

October 13, 2016

My eyes have bothered me for some time now. Having spent a lot of time sunbathing in my early thirties without sun block, the lines around my eyes were quite pronounced. I have spent a huge amount of money on various lotions being convinced I had at last found the "Elixir of Youth" but always ended up bitterly disappointed. As I am not keen on invasive surgery, I read about The Madonna Eye Lift earlier this year and watched the You Tube Video of the actual procedure. I was so impressed by the instant results that I made the decision to have this procedure in July 2015. I am delighted with the results, and continue to see improvements around my eyes on a weekly basis. It has made a huge difference to my self-confidence and to my life. The whole experience at rtwskin has been amazing, from the initial moment I walked in, to the treatment and the marvellous after care and excellent communication. Laser treatment is certainly the revolutionary way forward for corrective skin care and I am already looking forward to my next session with rtwskin later this year.

Helen

May 23, 2016

Was seeing Natalja today for my injections, she was very professional and gentle. I'm very happy with result, looking very natural, no bruises , minimum swelling.I would highly recommend.

Andy

May 23, 2016

I have been fortunate enough to be treated by Dr Fatima. She explained things clearly and I felt well placed to make an informed decision about my treatment. During the treatment process she checked my wellbeing ensuring that it was a good experience for me. The clinic itself is a very pleasant environment.

Charles

May 23, 2016

I chose rtwskin because they provide access to specialist doctors on a self referral basis which greatly reduced the waiting time to see a consultant dermatologist. Dr Meschino and Dr Ahmed are evidently highly skilled in their work but equally important to me is their genuine warmth, caring manner and willingness to listen to my concerns. I frequently had the opportunity to discuss my diagnosis and treatment plan along with issues relating to potential risks or side effects, (which fortunately I didn't experience). Having received prescription medication and laser treatments over a nine month period I am extremely pleased with the outcome and would certainly recommend the expertise of this clinic.

Kelly

May 23, 2016

I have been using RTW for over a year for different treatments. I always think a good way to judge is if you would recommend it, and I would. The staff are really lovely and you can always get good offers if you buy courses. I am a regular customer and always will be.

Ingrid Staples

May 23, 2016

This was my first treatment visit at rtw clinic and I am so pleased with the result of the silhouette procedure. My friends have noticed and complimented me. Very professional and friendly consultants and excellent skin advice. This has made me feel great and has increased my self confidence, thank you so much! I will be returning to further enhance the condition of my skin to keep the years at bay!

Anonymous

May 23, 2016

Long overdue review but wanted to say thanks so much to Dr Nina and Aksana for being so amazing and making my skin look better again after c02 and PRP injections. They are always so friendly and professional and when I came to them over a year ago having had a bad case of chicken pox as an adult, my face was covered in very noticeable scars and I had lost all of my confidence. I had great scar free skin before this and was only 24 so it came as a real blow to my confidence. The doctors treated me with c02 fractional laser and some scars with a light full resurfacing setting. We also used PRP to help healing and it has all made an incredible difference. They have filled in so much, some almost completely and hard to see them, discolourations are gone and they are now hardly noticeable and my face covers really well with makeup, which it certainly didn't before. I went back recently for a very light c02 resurfacing on my scars as I didn't have much time to recover due to work and they look great, some more almost skin level and so much smoother! I've only had c02 here three times and considering how deep they were I think the results are just amazing! Worth mentioning that aside from my treatment a few weeks ago, the last c02 treatment I had was around a year ago (I had the first two quite close together) and after 6 months I noticed even more improvment, even my friends noticed in the summer and thought I had had more treatment done but I hadnt, my improvement just seemed to continue for months and months afterwards. Looking forward to seeing how they look again in 6 months! Before I came here I had been to Harley Street but wasn't happy with the results and wanted somewhere a bit closer to me than London, although still nearly an hour away it's so worth it in many ways. I never looked back and have to say that RTW Skin is a million times better than anything there, the doctors are much more friendly, professional and the results are a million times better. The doctors here really care more and the reception staff are much more helpful and friendly. So pleased I found this place! The prices are also extremely reasonable and worth every penny! Would never go anywhere else for c02 again. Also, unlike the place I went before, you can contact them if you have any worries and they are extremely helpful. You get an aftercare sheet with emergency contact on it and I trust if something went wrong they would help. Thanks again RTW skin, you have been great and really helped me get my skin back and improve my confidence!!

Anonymous

May 23, 2016

We recently came to see Dr Olga about some historic self harm scars on my teenage daughter's arms. She was so kind and sympathetic and took her time explaining what the options were. She recommended the CO2 Laser Resurfacing treatment, and much to our delight after a couple of sessions it has transformed her scars and we are very happy with the results

Joanne S

May 23, 2016

This is really good clinic, one of the best I've been too. The staff are knowledgable and patient, and won't rush you into treatment. When the nurse/practitioner was uncertain about something, she consulted with a doctor who provided expert advice. This is important, since non-doctors should not make certain decisions so it is good to see someone not trying to be a "know it all" with something so important like medications and surgery! I will be coming back repeatedly based on my initial experiences. HOWEVER, I have one niggle. The prices for the treatment are very reasonable. But I suspect that a large part of this clinic's income stream come from pushing very expensive Obagi/ZO products. And I felt a bit deceived when I first went there and they said I really need to start washing with a certain product that had "salicylic acid" to renew my skin. I asked if this is something I can buy elsewhere, and they told me "no", it's only by prescription. So I got suckered into spending over £60 for two bottles of this stuff. It turns out that 2% salicin acid is NOT only by prescription, you can get the same active ingredient for under a fiver at Boots! I assume what they mean by "you can't get this elsewhere" means they are an approved distributer of this company and you're not going to find this specific brand at the chemist. Anyway then after a procedure, I was pressured with a sales pitch to buy some retinol cream for £100 a tube, LOL. I again asked, is this medicine something I can get on the NHS? No they said, I would have to get a private prescription then go through a whole bunch of hoops to buy the stuff elsewhere. Not sure what she was on about. Keeping in my mind the experience with the facial washes (which by the way, were available online significantly cheaper than what they charge), I politely declined then went home to do my research. Turns out that the active ingredient in this stuff is retinol, which is a weaker version of what you can get with prescription retinoids. Furthermore, you can get retinol at various strengths (1%-2.5%) in many high quality products all over the place, for about £25 for the same amount you'd get in this high priced tube. I can't understand how the specific product they push which is up to quadruple the price for the same active ingredient is that much better. I felt pretty deceived by both of these experiences, as you're led to believe you can only get products with these benefits from this clinic. And if you were to use these products as often as you're supposed to, you'd easily be spending £500 a year on them, when you can buy the same thing for a fraction of that. So in short, fantastic treatment and competent staff that carry out treatments. But be prepared for the hard sell for overpriced creams and ointments after your procedure, as it's pitched when you're already really in a mind state that you need to do everything possible to save your skin.

PF

November 3, 2015

Receptionists (Karen) is always so welcoming, makes you feel welcome and that you are remembered exact time you visit

Enio de Castro

September 22, 2015

I had a cool body sculpting treatment at RTW skin clinic in Tunbridge wells. I thought that the staff was exceptionally knowledgeable and caring , great service. I will highly recommend this clinic to anyone.

Avril

September 16, 2015

I travel a couple of hours there and back, have been going here for years and find the staff friendly and helpful. They take great pride in everything they do. I trust them completely and what with all the bad experiences you hear about I have only ever had excellent ones here. Thank you

C. Nelson

September 16, 2015

I love this place! The staff are professional and knowledgeable and you can trust them to give their honest opinion. I have been using them for several years and have introduced many friends who are also now regular customers. Highly recommended!

M J F

September 16, 2015

I trust that I would not get a better job done anywhere else! Even In London.
I feel very relaxed when I am having my treatment done, they are very approachable.

Alice

September 16, 2015

The staff are really friendly and everyone is very professional. Would recommend to anyone.

Jordyn D

September 16, 2015

Absolutely wonderful clinic. The staff are friendly and the service is outstanding. The prices are great for the treatment recieved and paitent care is fantastic. Highly recommend to anyone seeking treatment!

Zhanna Carter

September 16, 2015

I have got two sessions of "red carpet" treatment so far, but my skin is glowing already. Two deep wrinkles between my eyebrows have been flattened which I am so pleased with. I still have my third session to attend and I am expecting that another miracle will happen. I hope that my pigment areas around mouth will disappear completely. The products that I bought are very good and every time I used them, it shows that they works. My skin is toned, smooth and looks healthier.

Ellie

September 16, 2015

Love the staff live the treatments on offer, I used to go to Harley Street for my beauty fixes now I only go here, much better service and value.

Louise

September 16, 2015

Warm, sympathetic staff and state of the art treatments. They take great care to make sure a natural look is achieved. It's extremely impressive. You're in safe hands!

N McKie

September 16, 2015

All the staff here are excellent. Professional, friendly and extremely knowledgable. I highly recommend.

Bonny

September 16, 2015

This is a lovely clinic with excellent staff and a professional service. Here you will find highly trained staff who know how to get the best as well as longer lasting and natural looking results. They are artists, not just injectors and that's what makes the crucial difference, that's why they're ahead of the competition. So if you want these treatments done well this is where you go. I've been to other places in the past but this is the best by far.

Michelle

September 16, 2015

Having been a client of RTW Skin for over 8 years now, I was asked if I wanted to review their treatments and I am delighted to do so! I have never had a bad result from them, in fact I have aged (beautifully) with this little gem of a clinic, based in the beautiful Royal Tunbridge Wells. Worth travelling for... they provide what you need to keep you feeling and looking AMAZING! TIP: Try their new treatment... Silhouette Soft Thread Lift. WOW.

Amy Casady

September 16, 2015

I have been RTWSkin in the past, loved it then too. I researched other places and tried them out, however I am back to where I began. The reason for this is because the quality is apparent, the staff are professionals and they know what they are doing. I feel safe when I put myself in the capable hands. I know I will never go elsewhere.

Lynn Swanton

September 16, 2015

Having visited RTWSkin around 5 times for 2 different treatments, I can highly recommend them. Aksana (who did my treatments) was fantastic with answering any questions I had and explaining the treatments, as well as providing any after care advice. She was also really friendly so instantly made me feel relaxed when I was initially a bit nervous before treatment. The appointment times were all convenient for me and having completed the relevant forms before hand about medical history, you instantly felt assured that made right decision about visiting. I will definitely be back as have always been given great care and been well looked after. The prices of treatments were also competitive as had compared against other places before choosing RTWSkin - definitely best decision I made as was so pleased with the results of my two treatments.

Mara

September 16, 2015

Thanks to Axana who always gives me the right advice: each time I see her I come out with a big smile ;)

Jenny T

September 16, 2015

I've had "beauty" treatments since I hit 40 and tried various places. Once I discovered RTW Skin, about 10 years ago, I haven't been anywhere else. You are never pushed to try new treatments but are given honest replies to any queries you have. They also go for the natural look so people just tell you that you look well not "What on earth have you done to your face!". Aksana is very kind and gentle and easy to talk to. (They also have very good offers sometimes and a membership that gives you 20% off). Jenny T

Robert D

September 16, 2015

I have used Aksana at rtw-Skin, twice for laser mole removal and its been brilliant both times! As a man, I felt awkward approaching the perceived area of skin maintenance and ant aging treatment, but from enquiry to treatment the team at Cobden House Medical Centre could not have doen more to reassure me and put me at ease. Aksana, is professional, confident, competent and reassuring and I walked away each time feeling better about myself. The treatment was fast, pain free, healed quickly, cost effective and worked wonders! I had consider private hospital surgery but was "dragging my heals" as they said they would cut to remove the mole which would leave a scar, and then I discovered RTW skin, who made the treatment simple with no visible scarring or blemish - brilliant! Highly recommended.

Shareena

September 16, 2015

I came all the way from Essex to Dr Nina and Dr Fatima, after a dr in Harley Street had literally ruined my face with bad placement of a filler called Uma Jeunesse, I visited 5 different drs in Harley St who were not comfortable injecting such high concentrations of hyalase to dissolve this filler and told me it was scar tissue, but Dr Nina and Dr Fatima have performed a miracle, after 4 treatment, 90% has gone after 2 years of hell! Amazing! Forge Harley Street I completely trust RTW as they're not about the profit, but the results themselves.

Tracey Butler

May 2, 2015

Staff are always helpful , informative and friendly.

SD

April 29, 2015

Overall a very good service with generally good results but does not last as long as advertised. The second time I visited the results did not last as long as expected and I was not offered a top up so it stopped working after 3 months but on the third time I was offered a top up and it lasted 4 months which is still less than advertised. Other than that I am happy with the service.

Tanya Hammond

April 28, 2015

The staff here are warm and freindly , the doctors are very in the know and felt completely at ease the after care is fantastic can not fault them thank you rtw skin and a special thank you to Fatima x

Danny

April 28, 2015

GRADE A+ and will remain a customer for the rest of my life

Lucy

April 27, 2015

I expressed my concerns regarding the treatment working and was given honest advice and was given alternatives that could help but with no pressure whatsoever. I really appreciated this and being able to think about it and research it in my own time and make a decision.

Sarah

April 27, 2015

I have been visiting Nina and her team since they first open, I was nervous but started having IPL laser hair removal which has honestly changed my life. I have since trusted the team so much to have botox, filler to name a few treatments, I live over an hour away from the clinic, but trust is so important I would always use the clinic the staff are amazing, caring and professional

Lorraine Levy

April 27, 2015

Always Friendly and professional offering great advice.

Samantha Town

March 25, 2015

I first went to RTW Skin & Laser Clinic in early 2011, and in regards to my skin care and general self confidence it was the best move I could have made. In my early 30s I was still struggling with combination skin and acne break outs, plus a dull-looking complexion. For years I had tried numerous high street products, and religiously followed the 'cleanse, tone, moisturise' mantra, but with no obvious results. Attending RTW S&L revolutionised my skincare regime, the products I use and how I maintain my skin. I now use products recommended by RTW S&L and have a chemical peel every few months. My skin is now glowing, I rarely get spots, and am often told I look younger than my age (35). Their advice has proved invaluable and I always look forward to visiting the clinic. The staff are all friendly and professional, and their skin is certainly testament to the good work which the clinic does! Natasha in particular is excellent. Prior to attending RTW S&L I would have cringed at the 'scary' thought of a chemical peel, but I now understand what it actually does and the results are phenomenal. I would advise anyone to trust in RTW S&L. It is important to attend a regulated and professional clinic, which RTW is. My treatments are not cheap, but worth every penny. I have now moved towns, but still make the journey to attend RTW S&L every few months. I am so glad I made that first visit.

Rebecca T.

March 10, 2015

About a month ago I had some fillers and can only describe my experience as excellent.
The staff are highly professional yet relaxed and friendly and together with the ambience of the clinic everything is geared to allay any concerns you may have.
Ms Andrejeva put me immediately at ease with her friendly, relaxed demeanor. During the entire procedure she was completely professional and her attention to detail and hygiene was scrupulous. I was thrilled with the results which were seen immediately.
The price of the treatment was well within my expectations and combined with a new-comers discount was a money well spent, considering how delighted I am with the wow! effect. Spent the same on my winter coat and boots but wearing it all the time!
I can highly recommend the rtwskin clinic and my only regret is not coming sooner!

Lynne Ives

March 9, 2015

I did lots of research before my treatment and settled on RTW skin, it was definitely he right decision. I had a stubborn age spot right in the centre of my cheek which had bothered me for years. I previously had IPL elsewhere but it just wouldn't shift! RTW skin suggested q switch laser treatment. The clinic was pristine and welcoming, My nurse Natasha quickly put me at ease and took her time to explain the procedure, likely outcome and aftercare. The procedure was not painful and extremely quick. Once home I was uncertain if the treated area was as expected so contacted the clinic by email, sending pictures. Helen replied immediately with reassurance from Natasha that all was exactly as it should be. I'm due to go back for a follow up in a couple of weeks. The spot has faded considerably and continues to fade as time goes on. I may need another treatment to eradicate it completely but have no reservations about that.

Rebekah Spencer

March 5, 2015

I have been going to RTW Skin and Laser for several years, and in that time I have never been disappointed with the service, the procedures or the end results. Staff always seem to manage to balance professionalism with friendliness, and I always have a clear description of what to expect of both the procedures and the outcomes.
In short, I LOVE going there. I trust the staff and adore the results. I can't recommend them highly enough. They have an excellent loyalty scheme too, and regular special offers on a range of treatments. Drop hints with your family and friends for gift vouchers, specially before Christmas when you get even more than the voucher costs.

Jo hawker

March 5, 2015

I feel like a valued friend at TWS ....I have been going there for a few years now and nothing is ever too much bother, I know if I have a query that anyone who answers the phone will either take the time to explain things to me , find out the answer and get back to me or ge the experts to speak to me...I am never worried I will have treatments I don't need or don't work forced upon me...my well veing always seems to ve their no 1 priority...cannot recommend Nina and her team enough

Anissa Germain

March 5, 2015

Very happy with IPL not so much with the laser used in my eczema which has made no difference

Jane Jones

March 5, 2015

I have been using this clinic for a number of years now and cannot fault my treatment . I have had various treatments and with each one the staff have been wonderful, I have been made welcome and very relaxed and I have been given full understanding of what is happening and after care needed. I would not use anyone else they are all just brilliant

Michelle Baker

January 23, 2015

I have been going to the Royal Tunbridge Wells Skin & Laser Clinic for around 8 years now and have NEVER had a bad experience or outcome. The team are always friendly, professional and honest, which to me is vital. I have aged with this clinic... beautifully! I sound like their greatest fan, but I'm not really, all my friends who I introduce to them are just as effusive! Great clinic headed up by John and Nina Sheffield - A+++++

L D

January 20, 2015

This clinic is your secret weapon! And it's a joy to go to! Each and every practitioner I've had the pleasure of being treated by is extremely professional (I've been treated by all of them I think now!). Recently I had a consultation and treatment that has improved my looks immeasurably! Natasha showed me that the weakness around my chin, the thin skin and the would-be jowls were really bringing me down.The naso-labial lines, the slightly old girl turning in of the chin in an attitude of contempt for the world and all its men and the slack weariness of the whole lower face were detracting from my perfect forehead (aka Botox) and hopeful eyes. But it was more than that. My whole face was sad. Natasha told me it could be halted, now, if I wanted to, and it would get now worse with care.
She explained her proposed approach to me, showed me with a little soft pinch here and there, how this certain filler there and that here could redress the problem and I booked in for her treatment.
Frankly, it ought to be called artistry. She used that needle like a quill, she worked as if she were restoring an old master, deftly and with joy. She was smiling the whole time, had me hold the mirror and check on the instant magic she was making, and she seemed as thrilled as I was at how we were bringing my face back to life. She made sure I was comfortable, checked with me all along, and frankly I kept thinking - go for it, more, more more! Because the results were so visible and so fast.

Brian Barrett

January 9, 2015

Professional clinic with fantastic staff